Sonic Technology, began operations in 2001 in a 58,000 Sq. Ft. facility. Today we are a multi-facility manufacturer of single sided, double sided and multilayer (up to 10 layers) Printed Circuit Boards. And with locations in Gandhinagar, Gujarat, India, and Gandhinagar, INDIA, we occupy more than 200,000 square feet and have the capability to support “quick turn” prototypes (24 hour to 10 day) with standard production lead-times of 3 weeks.
SONIC TECHNOLOGY's GROWTH CAN BE ATTRIBUTED TO THREE MAIN FACTORS:
1. COMMITMENT TO CUSTOMER SERVICE AND SATISFACTION
Partnering, service, and long-term customer / supplier relationships are sometimes overused “buzzwords” in today’s business environment. We are committed at all levels to providing customer service that exceeds our customers’ expectations. Accurate information and timely communication are the keys. The business philosophy that is to be strictly adhered to is quick response. Our custom / proprietary MRP software system efficiently tracks customer orders from entry to shipping through our bar coding system and scanning procedures. Our customers and sales representatives can access, via file servers, our MRP system to get an accurate open order status at any time. Quotations are submitted directly from our computers, to our customers’ computers, via email in Adobe® PDF format. Open 24 hours a day, nearly 365 days a year, we are poised to provide our customers truly “world class” service and satisfaction.
2. CONTINUAL IMPROVEMENT PHILOSOPHY
Continual improvement in all facets of our business is an absolute necessity. Excellence in service to our customers, product / process quality and in our people is the objective. Our quality systems earned ISO9002 certification in 2000, and improved to ISO9001-2000 in 2003. Using a variety of proactive techniques such as cross-functional team problem solving and statistical process control, we are constantly improving our process controls. A structured training program is in place to assure improvement of our most valuable resource – our people.
3. COMMITMENT TO MAINTAINING A TECHNOLOGY EDGE
Through facility expansion, process improvement, and an assertive capital equipment acquisition plan, we have been able to stay on the cutting edge of technology advances in our industry. Our customers continue to drive us technologically, with more demanding and complex needs and requirements. The technological edge is not limited to product processes; our environmental policy / plan assures that all our facilities remain in compliance today as well as exceeding future regulatory requirements.
There are many factors involved in making a business successful. We believe that the SONIC TECHNOLOGY Companies have found the right combination. SONIC TECHNOLOGY plans to continue its growth into the next decade and beyond; not only maintaining, but expanding on the business philosophy that has brought us to where we are today.